8th August 2019

It is important to be abreast of the changing situation around excess usage of water.

Irish Water will begin writing to customers shortly who are using in excess of 213,000 litres with advice on conservation and their first fix leak repair programme.

Each household will receive an annual allowance for water services and no charges will apply for water services used up to the allowance threshold amount. The default annual allowance is 213,000 litres for households.

Households with more than four occupants will be entitled to a higher allowance. All water services used above the allowance threshold are considered to be excessive and may be liable for charges.

Where there is a change in the occupation of a dwelling in receipt of water services from Irish Water, there is an obligation on the owner of that dwelling to:

(a) either register with Irish Water

or
(b) notify Irish Water that he or she is not the occupier of the dwelling and provide Irish Water with details of the name of each person with whom the owner has an agreement for the occupation of the dwelling.

This obligation must be complied with no later than 20 working days after the change of occupation and the obligation arises under Section 23A of the Water Services (No.2) Act 2013.

The obligation is with the owner to notify Irish Water and the obligation arises under Section 23A of the Water Services (No.2) Act 2013. You can do so by calling them on Call save 1850 448 448 or +353 1 707 2824, the lines are open from 9am – 2pm, Monday to Friday (excluding Bank Holidays).

Irish Water can’t provide the property owner with the Account number when they register the tenant but can and do give them the WPRN. They then write to the tenant at the address in question and this letter contains the new a/c number and the WPRN for the property.

It would be prudent to review your records to ensure that you have notified Irish Water of the occupants of your property.

* take note of the date of publication of this piece. Information on this website may change with the passing of time and the law is constantly changing. Whilst we take steps to ensure the accuracy of the information, we cannot guarantee this. Clarification should always be sought.

Need Further Information – Contact The IPOA Team